We aim to process exchanges and refunds within 10 days of us receiving the items back at our warehouse. Please note, this period does not start from the day you sent an item back to us, as it will take some time to reach our warehouse.
Exchanges:Once we dispatch your exchange, the standard delivery times will apply. You will receive a new order dispatch email once your exchange has been processed.
Refunds:It can take an additional 5 working days for your refund to appear in your account after the refund has been actioned. You will receive an email once your refund has been processed.