Any international orders may be subject to customs and import fees, however different countries have different thresholds (based on the order value) that will be subject to these charges. We are unable to list the various customs and import fees for all countries.
We advise you contact your local customs authority for more information regarding any customs and/or import fees you may need to pay upon the delivery of your order.
If it was up to us, we would remove customs and import fees from all online orders. However these decisions are well out of our control. These charges are billed from your local customs authorities and are not additional fees charged by us.
Ooops! If you refuse to pay the customs and import fees, and the parcel is returned back to Lua, a shipping and handling fee may be deducted from your refund as this aspect of the order was fulfilled. If you would like us to send the order again we may ask for payment of the delivery fees.